Course Training Objective

1. 1. Apply the Best Practices on Church Ushering and Congregation Management.
   2. Serve with Understanding, Knowledge, Revelation and Cultivate a Culture of Excellence in Ushering, ensuring Top-tier Service and Hospitality in every Church gathering
   3. Be equipped with information and skills which is feasible, relevant, timely, and viable in addressing the safety needs of our church communities by ensuring a safe worship environment through Planning, Prevention, Preparation, and Effective Response.
   4. Assist in the management of Evacuation Procedures in a manner that is Safe, Prompt and Secure

Course Contents

1. Introduction to Church Ushering
2. Biblical Foundation of Ushering
3. Understanding the Ministry of Helps
4. The Role and Responsibilities of an Usher
5. Qualities of an Effective Usher
6. The Importance of First Impressions
7. Preparing Spiritually for Ushering
8. Professional Appearance and Grooming
9. Effective Communication Skills
10. How to Greet and Welcome Guests
11. Managing Church Seating Arrangements
12. Handling Offerings and Tithes
13. Assisting with Communion Service
14. Guiding Congregants with Special Needs
15. Dealing with Latecomers Gracefully
16. Crowd Management and Movement Control
17. Managing Conflict and Difficult Situations
18. Handling Disruptions During Service
19. Emergency Evacuation Procedures
20. First Aid Basics for Ushers
21. Working with Church Security Teams
22. Understanding Church Etiquette and Protocol
23. Interaction with Pastors and Church Leaders
24. Coordinating with Other Church Departments
25. The Art of Silent Communication During Service
26. How to Handle Lost and Found Items
27. Managing Children in the Sanctuary
28. Supporting Special Events and Conferences
29. Responding to Medical Emergencies
30. Fire Safety Procedures in Church
31. Emotional Intelligence for Ushers
32. Building a Strong Ushering Team
33. Developing a Servant’s Heart
34. Time Management for Effective Ushering
35. Practicing Active Listening
36. Creating a Warm and Inviting Atmosphere
37. Post-Service Duties and Clean-up
38. Taking Feedback and Continuous Improvement
39. Praying as an Ushering Team
40. Handling VIP and Special Guests
41. Cultural Sensitivity and Inclusivity
42. The Power of a Smile in Ministry
43. Staying Focused and Alert During Service
44. Nurturing Unity Among Ushers
45. Encouraging and Motivating Fellow Ushers

Conclusion and Certification

• Q&A Session
• Practical Role-Playing and Demonstration
• Encouragement and Prayer
• Awarding of Participation Certificates
• Closing Remarks and Benediction

Trainer: Ambassador Steve Mbugua Globally Recognized Church Ushering Trainer and Author
For More Training and Resources: www.ambstevembugua.co.ke

BASIC CHURCH USHERING TRAINING COURSE CONTENTS

CHURCH OPERATIONS EXCELLENCE TRAINING

CHURCH SAFETY AND SECURITY YOU TUBE VIDEO